Privacy & Data Protection

7uc77 Privacy Policy

Your personal information is completely safe with us. 7uc77 follows strict security standards and is committed to protecting your privacy.

Last Updated: 2026

This Privacy Policy describes in detail how your ("user", "you") personal information is collected, used, stored, and protected on the 7uc77 platform ("site", "we", "us"). By using our site, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using the site.

1. What Information We Collect

We may collect various types of information when you register and use services on 7uc77. This information comes from two main sources — what you provide directly, and information collected automatically through your use of the site.

1.1 What You Provide Directly

  • Full name and date of birth
  • Email address and contact details
  • Identity verification documents (national ID, passport, etc.)
  • Financial transaction details (deposit and withdrawal information)
  • Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
  • Any information you provide when contacting support

1.2 Automatically Collected Information

  • IP address and device identifier
  • Browser type and version
  • Time and date of site access
  • Which pages you visited and how long you spent on them
  • Information obtained from cookies and similar tracking technologies
  • Gaming activity logs and transaction history

2. Purpose of Using Your Information

We use your information only for specific and legitimate purposes. 7uc77 never uses your information for unnecessary purposes or sells it to third parties.

  • To create, verify, and manage your account
  • To process deposits and withdrawals
  • To prevent fraud and ensure security
  • To complete Anti-Money Laundering (AML) and Know Your Customer (KYC) processes
  • To fulfill responsible gaming obligations
  • To provide 24/7 customer support
  • To improve services based on your preferences and experience
  • To comply with applicable laws and regulations
  • To inform you about relevant promotions and offers (subject to your consent)

3. Information Sharing & Third Parties

7uc77 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Limited information may be shared with payment processors, technical infrastructure providers, and fraud prevention specialists under strict confidentiality agreements. These partners may only use the information for the designated purpose.

3.2 Legal Obligations

Information may be disclosed in response to applicable law, court orders, or legitimate requests from government authorities. In such cases, we will always seek legal advice and provide only the minimum information necessary.

3.3 Business Restructuring

In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity. However, maintaining the standards of this policy will remain mandatory in such cases, and you will be notified in advance.

4. Cookies & Tracking Technologies

Various types of cookies and tracking technologies are used on the 7uc77 site. These make your experience using the site more convenient.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They maintain your login session, ensure security, and help prevent fraud. Disabling these cookies may cause the site to not function properly.

4.2 Functional Cookies

These cookies are used to remember your preferences (such as language selection), gaming settings, and account customizations.

4.3 Analytics Cookies

Analytics cookies are used to collect information about which sections of the site are used most, and how the gaming experience can be further improved. This information is processed in a completely anonymous manner.

You can control or delete cookies from your browser settings. However, please note that disabling certain essential cookies may affect the functionality of the site.

5. Data Security Measures

7uc77 has implemented advanced technical and organizational measures to ensure the security of your information.

  • SSL Encryption: All data transmission on the site is secured through 256-bit SSL encryption.
  • Secure Server Infrastructure: Your information is stored in data centers that meet the highest security standards.
  • Access Control: Only authorized staff can view your information for specific necessary purposes.
  • Regular Security Audits: Regular audits are conducted to identify potential vulnerabilities.
  • Two-Factor Authentication: There is an option to keep an additional security layer active for account protection.
  • Staff Training: Regular training on data protection is provided.

However, no method of transmitting information over the internet or digital storage can be guaranteed to be 100% secure. We therefore ask that you always keep your account password confidential and do not share it with others.

6. Data Retention Period

We retain your information for as long as it is necessary or required by law. The retention period for specific information is described below:

6.1 Account-Related Information

Retained while the account is active and for a specified period after closure to meet applicable legal obligations.

6.2 Financial Transaction Information

Retaining transaction information for a specified period is legally required under financial regulations and anti-money laundering laws.

6.3 Communication History

Records of communication with customer service are retained for a reasonable period for quality control and dispute resolution purposes.

7. Your Rights

You have the following rights over your personal information. 7uc77 fully respects these rights:

  • Right to Access: You may request to know what type of information we hold about you.
  • Right to Rectification: You may request correction if there is any error in your information.
  • Right to Erasure: In certain circumstances, you have the option to request deletion of your information, subject to legal obligations.
  • Right to Restrict Processing: In some cases, you may request that the processing of your information be restricted.
  • Right to Data Portability: You may request your provided information in a structured, machine-readable format.
  • Right to Object: You may object to marketing communications or certain types of information processing.
  • Right to Withdraw Consent: You may withdraw consent for any information processing given on the basis of consent at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.

8. Protection of Minors' Information

7uc77 is a platform operated entirely for adults. This site is intended only for those aged 21 or older. We do not intentionally collect any information from minors.

If it comes to our attention that we hold information about a minor, we will immediately delete that information and close the associated account. If a minor near you has accidentally registered, please notify our support team immediately.

9. International Data Transfers

7uc77 may use servers and service providers located in various countries to deliver technical services. As a result, your information may be transferred internationally.

Regardless of where information is transferred, we ensure that the relevant parties follow appropriate data protection standards and that the protections described in this privacy policy remain in effect. We enforce these standards through appropriate contracts and legal arrangements.

10. Marketing Communications

If you agree to receive marketing communications, 7uc77 may inform you about promotions, bonus offers, and new games. Every marketing email contains an "Unsubscribe" or "Cancel Subscription" option. You may stop marketing communications at any time — this has no effect on your account or access to services.

However, important service-related messages (account security, transaction confirmations, policy changes) will be sent without your consent, as these are essential for providing the service.

11. Third-Party Links & Services

Our platform may integrate third-party services for payment processing. These external services have their own privacy policies, and 7uc77 is not responsible for them. When using bKash, Nagad, Rocket, or Upay, the privacy policies of those platforms will apply.

We recommend that you read the privacy policy of any third-party service before using it.

12. Changes to This Policy

7uc77 reserves the right to amend this privacy policy as needed. For significant changes, we will notify you in the following ways:

  • The "Last Updated" date on this page will be changed
  • Details of the changes will be sent to your registered email
  • A brief notice will be displayed on the site

Continued use of the site after changes will be considered acceptance of the updated policy. If you do not agree with the changes, please contact the support team to close your account.

Contact Us

13. Privacy-Related Contact

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights, please contact our support team. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week.

Contact by Email

[email protected]

Live Chat Support

You may submit any privacy-related request via 24/7 live chat. Our team is always ready to assist in Bengali and English.